Tips

With the increased use of advanced email filters, user want control over how they receive communications. As the sender, you have less and less control over how the message appears in someone’s inbox. By segmenting your email communications out to different addresses, you give the end user more control over how they filter your communications.

I ran across this post today and really like it. Sometimes in the day-to-day stress of the job we need a little reminder. Treat clients like friends: Understand they have bad days, good days, days they need you and days they need to be left alone Give them a second chance if they make a [...]

We’ve all been there. Sitting in front of our computers and watching the stream of new emails inundating our inboxes. Then you spend minutes trying to sift through them. This one is a client, this one is a marketing email and this one is “spam”. The question is how do you respond to messages you [...]

Link to Social Media Sites – If you company is already utilizing social networking sites for marketing then you are in good shape. Creating icons and linking to your social networking sites is quick and simple. Before you go down this road however, consider the customers thought process. Is there a strong value for them [...]

Email is the lifeblood of many organizations, yet it is amazing how poorly so many people use email.

Most people use three different sentence formats when they write. With only these three variations your writing can get monotonous. If you expand your repertoire to include six additional sentence formats your writing will automatically seem more sophisticated and be more appealing to the reader. Don’t let the “grammar” scare you, once you read the [...]

Have you ever found yourself responding to an email in anger?  I know sometimes I’m tempted to send off a little terse response. But with email it’s tough enough to communicate an approachable tone even on a good day, that a little terse-ness, even sarcasm, can make you sound like a total jerk. So think [...]

Unless you are sending out an email newsletter, stick to one primary message in each email blast. Don’t try to pack ten pounds worth of stuff into a one pound bag. The more information you shove into an email, the higher the possibility the recipient will hit delete. Or worse; unsubscribe.

Send your cover letter and resume with clear direction as to which department you are interested in joining. When letters come in saying the writer wants a job “anywhere” in an ad agency it is clear that they don’t know the business well enough to know where they fit in.

RFM is a behavioral marketing segmentation technique that direct marketers have been using for years to identify their best customers in order send them special, tailored offers.